Major PS5 Issues reported by Users — What to Do

Major PS5 Issues reported by Users — What to Do

If you are able to get your hands on a PS5, there are a few things you should know before you turn it on: the PlayStation 5 is a new technology, and there are a few issues that need to be worked out.

We have already received numerous reports of glitches from users, some of which could kill the console. Until Sony releases a new update, it is best to play it safe for now and avoid the following.

This list will be updated as further issues come to light.

During initial setup, the PS5 will ask if the PS4 is connected via USB or LAN for data transfer. This is causing problems for users. Wait for an update from Sony before transferring.

Honestly, we recommend forgoing the data transfer altogether. Many users have been able to go through the transfer process with no problems, but there are enough complaints to justify the avoidance.

If you feel you must transfer your PS4 data, be patient. Some users have encountered problems where the system appears to be frozen but it is not. Do not pull out your PS5 as it may brick your system. Be patient. If after an extended period of time the PS5 appears to be broken, contact PlayStation Customer Support.

Sony advertises that you can play PS4 games on an external hard drive, but until Sony issues a new update, you should avoid using this feature Problems have been reported when transferring data from the PS4 to the PS5 via an external hard drive. . It is possible that the data is corrupted somewhere in the transfer process. Please wait for an update from Sony.

There have been reports on the PS5 subreddit that the console bricks when using rest mode while playing "Spider-Man: Miles Morales" Jeff Gerstmann of Giant Bomb also reported that "Spider-Man Remastered. For the time being, avoid using rest mode and turn off the console completely between play sessions.

The PS5 community is still trying to identify the culprit of these errors, but the focus is on data transfer and networking; it is difficult to determine that the use of LAN ports is the cause, but it could be related. For the time being, do not use Ethernet and use the PS5's super-fast Wi-Fi 6, which is not available on the Xbox Series X. Specifically, you need an HDMI 2.1 cable, also known as a super-fast HDMI cable. Using an improper HDMI cable may result in a black screen or failure to output 4K 60fps gameplay. Using the supplied HDMI cable will not cause any problems.

Some users have reported controller issues, most notably random shutoffs; if PS5 recommends updating the controller, it is recommended to connect it.

User HotStonerChick describes her experience dealing with this feature on her LG TV. It seemed to confuse the system and cause problems. This feature is called HDMI CEC or Simplink; go into the PS5 settings and turn off the HDMI link.

To do this, go to Settings > System > HDMI > Enable HDMI Device Link > Off.

As with any new gaming console, there will still be issues related to the launch of the PS5. If other major issues arise, we will update this article.

Categories