When it comes to finding Roku customer service, it's easy to get frustrated and difficult to actually talk to a human being. But we found it. Specifically, we found a way to check Roku's customer support live within their website.

And with the following 10 steps, your questions will be answered by a real person. You have to use chat, not phone, but it's better than nothing.

Here's how to get in touch with someone in Roku's customer service department.

There is no phone number for Roku customer support.

At least one website claims to have a Roku customer support number (ending in 8016), but calling there will literally just result in a recorded message saying, "Phone support not available."

Instead, chat with a customer support agent using the following tutorial:

Congratulations, you are now talking to a real live person. If you doubt that this is not a real person, remember that if this were a chatbot system, there would be no queue.