In response to the many complaints surrounding the iPad mini 6's "Jelly Scroll" issue, Apple is now addressing the situation, stating that such behavior is considered normal on LCD displays (via Ars Technica).

Since the new iPad mini arrived in users' hands, some have voiced concerns about the "jerry-scroll" phenomenon. This phenomenon is usually caused by inconsistent refresh rate speeds across the display. This phenomenon is particularly noticeable when scrolling through text or images, creating a noticeable wiggling effect where one side of the screen appears to respond to touch faster than the other.

Apparently, the problem is even more pronounced when the tablet is used in portrait mode; according to 9to5Mac, the "jerry-scroll" effect was also seen on an Apple Store demo unit. Annoyingly, however, the problem is barely visible in video unless recorded in slow motion.

Apple eventually addressed the complaint and told Ars Technica that "jelly-like scrolling" is not necessarily uncommon for Liquid Retina displays. According to that source, LCD screens are manufactured to update "line by line," which can cause a slight delay if the lines at the top and bottom of the display update at different rates.

However, according to ArsTechnica and MacRumors, despite Apple's claim that this problem tends to occur on many LCD screens, the same 60Hz LCD display on the iPad Air 4 and the new entry-level iPad 9 The problem seems to be less noticeable on other iPad models with the same 60Hz LCD display, such as the iPad Air 4 and the new entry-level iPad 9.

We also checked with the iPad Air 4, but since the iPad mini 6 was not on hand at the time of this writing, it is difficult to compare the extent of the "jerry-scroll" effect on both tablets. However, when scrolling through text and images in portrait mode, the iPad Air 4 display seems to falter just a bit, though not to an extreme level.

Apple's response suggests that users experiencing this problem are unlikely to be able to obtain a replacement unit. The best you can hope for is a possible refund within 14 days of purchase. However, be sure to check Apple's terms and conditions regarding the refund process before taking advantage of that option.